CQSee

Legal

Privacy policy

Last updated 6 Jun 2025

1. Introduction

CQSee ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.cqsee.co.uk or use our services.

2. Information We Collect

2.1. Personal Information:

  • Name and contact details
  • Email address
  • Phone number
  • Account login credentials
  • Communication preferences

2.2. Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

3.1. Business Operations

  • Providing and maintaining our services
  • Processing your transactions
  • Responding to your inquiries
  • Improving our services
  • Sending administrative information

3.2. Marketing and Communications

  • Sending newsletters and promotional materials
  • Providing updates about our services
  • Measuring marketing effectiveness

4. Information Sharing and Disclosure

We may share your information with:

4.1. Service Providers

  • Cloud storage providers
  • Analytics services
  • Marketing partners

4.2. Legal Requirements

  • To comply with applicable laws
  • To respond to lawful requests
  • To protect our rights and interests

5. Data Security

5.1. We implement appropriate technical and organisational measures to protect your personal information.

5.2. While we use commercially reasonable efforts to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights

6.1. You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

7. Children's Privacy

7.1. Our services are not intended for children under 13 years of age.

7.2. We do not knowingly collect information from children under 13.

8. Cookies and Tracking Technologies

8.1. We use cookies and similar technologies to:

  • Enhance user experience
  • Analyse usage patterns
  • Remember user preferences
  • Provide targeted advertising

9. Third-Party Links

9.1. Our website may contain links to third-party websites.

9.2. We are not responsible for the privacy practices of these websites.

10. International Data Transfers

10.1. Your information may be transferred and processed in countries other than your own.

10.2. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Data Controller Information

Data Controller: CQSee (sole trader)

Email: support@cqsee.co.uk

Data Protection Officer: For data protection enquiries, please use the email address above.

13. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: support@cqsee.co.uk

14. Compliance with Privacy Laws

We comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR)
  • UK Data Protection Act 2018
  • Other applicable regional privacy laws

Note: CQSee is designed for policy management and compliance documentation only. We do not process patient identifiable information or NHS patient data.